Thank you to all the students for your work on the Retail Process Optimization for Loohoo project. As a new business owner, it was really helpful to have outside perspectives analyzing my current setup and offering ideas for improvement. The SWOT analysis, process mapping, and improvement opportunities you presented showed thoughtful engagement with the challenges of running a new retail shop. I appreciated the effort that went into your presentations — especially given that we only had one meeting and limited time to connect. Your insights gave me useful takeaways and made me feel seen in the early stages of building this business. I hope this project gave you a solid look into the complexities of small business operations, and I wish you all the best moving forward!